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07 août 2016

How to Rate Your Lounge Visit

For the past 12 years, the Priority Pass Lounge of the Year awards have recognised the very best lounges in our programme around the world. These annual awards let us celebrate those lounges which deliver exceptional service to our members, and recognize excellence in the industry.

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07 août 2016

Priority Pass on WeChat

Priority Pass has had an active presence on Facebook, Twitter and Instagram for a number of years now. We’ve found social media to be an effective way for us to keep in touch with thousands of our Members and fans each month. We regularly share travel tips and news about our lounge access programme, and help our Members with customer service queries.

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10 mars 2016

5 Little Luxuries That Make a Big Difference to Your Holiday

Holidays. They’re the highlight of our year. Our chance to get away from the hustle and bustle of daily working life, discover an exciting destination and unwind in beautiful surroundings. Bliss. But if you find travelling and being in an unfamiliar setting sometimes stressful, consider indulging in small extras that won’t break the bank but will transform your holiday experience in a big way. From cosy socks to airport lounges, here are 5 ideas for starters.

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23 nov. 2015

Best Gifts for Travelers & Frequent Fliers 2015

As part of his annual series of Holiday Gift Guides, Forbes contributor Mr Larry Olmstead recently published an article called ‘Best Gifts For Travelers & Frequent Fliers 2015’. The article lists essential travel items which make perfect gifts - ranging from a stylish carry-on luggage and noise-cancelling headphones, to Priority Pass membership which provides access to over 1300 independent airport lounges worldwide.

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26 oct. 2015

Airport Lounges: Your Oasis in the Service Desert

As a frequent Traveller, it's unlikely that you'll have missed the changes occurring with airlines, moving from being service-driven to price-driven. It is hard to imagine it now, but there was once a time when airlines were pretty much guaranteed profits before deregulation took hold. They competed on service and there was no urgency to cut costs. Competition was about simply delivering the best experience in the skies. Flying meant status. Status meant an unrivaled level of service. It was a very different world.

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11 oct. 2015

Singapore Changi – the World’s Best Airport in 2015

With an annual handling capacity of over 65 million passengers, Singapore Changi Airport is undoubtedly one of the world’s busiest airports. Despite this fact, the airport was able to scoop the World's Best Airport award by travellers at the 2015 Skytrax World Airport Award, for the third year running. Given that one of the biggest traveller annoyances at the airport is the crowds of people, how was Singapore Changhi Airport able to win this award?

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